Frequently Asked Questions
How does managed web design service work?
Our managed web design service is designed to make your online presence shine. We start with a consultation to understand your needs, then create a custom design tailored to your brand. Our developers bring this design to life, incorporating engaging visuals and user-friendly functionality. We also provide copywriting and basic SEO optimization. Plus, you get a free domain and hosting for the first year – all covered by a single flat fee, so you know what to expect.
What's the process for managed product development?
Our managed product development service is like having your own dedicated development team. We begin by discussing your product concept and goals. You’ll work closely with a skilled team of developers who translate your vision into reality. We deliver prototypes and features in phases, actively seeking your feedback and iterating based on it. This process ensures your product aligns perfectly with your vision. And yes, all of this expertise and development is covered by a predictable monthly flat fee – no surprises.
Do I need to sign a contract?
Our service operates without any binding contracts, providing you with the freedom to pause or cancel your subscription at any time. We understand that larger or government-funded companies who use our ‘Accelerate’ subscription may require a contract, in which case we can discuss a suitable arrangement together.
What about the cost of web hosting?
The great news is that the cost of web hosting is included in our managed web design service for the first year. We provide a free domain and hosting as part of the package. After the initial year, we’ll work with you to find the best hosting solution that aligns with your needs.
Are refunds available if I am not satisfied with the service?
Your satisfaction is our priority. If, for any reason, you’re not satisfied with our services, we’ll work closely with you to address your concerns and find a solution. our commitment is to ensure you’re refunded 100% if the outcome is not according to the scope of work agreed.
Who has the ownership of the website or product after completion?
You do! Once the project is complete and the final payment is made, you’ll have full ownership of the website or product. We’re here to empower your business, and that includes handing over the reins to you.
Why shouldn't I just hire a freelancer using a freelancer platform?
Hiring a freelancer can be a viable option, but it comes with its challenges. With our managed services, you get a dedicated team with a range of skills and expertise. We offer consistent quality, project management, and reliable support. You won’t have to juggle multiple freelancers or worry about the availability of one person.
Why shouldn't I just hire a full-time web designer or web developer?
While hiring a full-time professional might work for some, it comes with its own set of considerations. With our managed services, you get access to a diverse team with specialized skills, without the commitment of a full-time salary. Plus, you benefit from our project management, collective expertise, and predictable monthly flat fees.